|
|
|
| eMINK offers a wide
range of monitoring services. Our services allow us to readily
customize monitoring for a specific MINK, while still allowing
us to scale easily and grow with our customers. The eMINK
NOC System is based on a three-tier software architecture
that enables high-performance network communications. We’re
using industrial standard web interface for system management
and maintenance tasks, but for communication between kiosks
and servers, we’re using “Secured Internet Sockets”
for data and message transmission. |
|
- Network Connection Monitoring
(Client)
|
| This function unobtrusively monitors the status
of the connection. It probes the Internet connection every
5 minutes and if a request is not replied to within the specified
period of time, an alert is generated which triggers a fault/problem
process task by the MINK. Therefore, MINK will automatically
display the network connection as being down and stop any
payments or credit card transactions. |
|
| Each MINK has its own unique ID that our NOC recognizes.
This function automatically sends the status of the MINK through
specified ports to our NOC Heartbeat Server. The greeting
tests the heartbeat subsystem and sends the status every 5
minutes. If a request heartbeat signal is not received within
the specified time, an alert is generated which triggers a
fault/problem process task by the NOC. |
|
|
| In contrast to the Network Connection, monitoring
or Network connection Monitoring services, this function is
based on intrusive agent functions running on the MINK. The
software agent runs programs that test the statuses and proper
functioning of the GUI. The hardware agent detects other environmental
statuses such as the internal temperature and power stability.
With this service, the NOC gains visibility into critical
internal operations parameters, including processor, disk
or memory utilization metrics, operating temperature, forced
intrusion, AC power source and programs. If a parameter is
identified as faulty or out of tolerance, an alert is generated
which triggers a fault/problem process task by the NOC. |
|
| AD Engine provides advertisers with the power to manage
and control media and scheduling. Media schedules can be uploaded
to individual or groups of MINKs. The power of AD engine does
not end here. It also provides reports and summaries of the
scheduled advertisements that are readily available to the
kiosk owner through a secure access website. |
|
|
| This function is focused on measuring performance
features of the Internet and phone revenues. From a list of
standard measures, each customer is able to choose specific
desired performance factors, which are then used to configure
the service. These performance factors include basic service
charge, volume setting, operation hours, etc. |
|
| This service provides real-time statistics of the customer’s
MINKs. It reports on revenue statistics and performance including
the Internet or phone utilization of a group of MINKs or particular
MINK. Reports are handled through a secure access Web site,
which provides graphs and charts of various metrics. |
|
|
| This service presents statistics on MINK status
and operations. The service will report on an individual MINK's
and is very useful for viewing statistics of a MINK. Report
presentations are handled through a secure access Web site
that shows graphs of various server performance metrics. |
